How does Kontinuum work?

How do I interact with Kontinuum as a Business User?

You can access the Kontinuum website from your company’s Intranet or Corporate Website. Staff, Customers or Suppliers are able to access this website given the appropriate permission.

Arriving at the Kontinuum website you are the presented with a login page unless you are using Active Directory or anonymous authentication. Once logged in, your own personal dashboard will appear which shows all the reports that you have subscribed to. These reports will update dynamically as your processes change and progress. Your menu system will be created specifically for you, so you can start new workflows, view your task lists , task calendars and view all the workflow instances you have been given permission to. This ensures you only have access to what you need and nothing else.

To kick off a new workflow, select the type of process you want to initiate from the new menu and a web form will appear. Once the form has been completed, tasks will appear in the appropriate people's task lists. Emails may also be sent off alerting other people that they have a task available, or simply notifying them that you have completed your step in the workflow.

You can also see where a particular workflow instance is up to by viewing the Active Eye process map . The Active Eye shows a real time animated view of your particular workflow instance. The Active Eye or Process Map is also interactive. Clicking or mousing over the different steps in the process map will display information regarding that step and any details captured through a web form. Given the appropriate permissions you can modify the workflow instance via the process map.

Reports come in many formats; these can be Microsoft Reporting Services reports , Pivot Tables , Parameter driven reports , Performance Metrics , Graphical Charts or Tabular reports . Reports can be grouped by workflow or across many workflows. These reports will assist you in capacity planning and staff management as well as identifying issues within your workflow.


How do I interact with Kontinuum as a Designer of Workflow Solutions?

You can access Kontinuum's Design Studio through the same website you access as a business user. The Design Studio is 100% web based and as such there is no requirement to install anything on your PC/Mac.

1. After login, Kontinuum will recognise you as an Administrative user and give you extra menu options
2. Navigate to the design area for your project
3. In each project there can be several process maps. A project could be a department or business unit
4. Clicking on the design of a process map brings up the Design Studio palette
5. You can then drag and drop different modules into the process map such as web forms, emails and others
6. Define the properties for each module. This determines how it should behave once it is reached by a user
7. Design a web form:
1. Design the sections of the form (A form may be broken up into many sections which are all displayed differently)
2. Design the questions and answers that will appear in each section of the form
3. Questions can then be dragged to the location on the form where they will appear
4. Define the business rules for the form and its questions, which will govern its behaviour